Designed with Nursing in Mind

Facility Customer Portal

EMAR Clinical Support Team

EMAR Clinical Support Team

Our eMAR Team utilizes a multi-faceted approach for eMAR services. A collaborative effort among IT, nursing, and pharmacy, with extensive experience in long-term care, ensures a seamless transition to an electronic health system.

  • Phoebe’s IT Project Manager is responsible for planning eMAR software implementations, providing timelines and strategies and support for the interface. The IT Project Manager also acts as a liaison between the pharmacy and vendors.
  • The Clinical informaticist works directly with the licensed staff and is responsible for training client staff, building libraries that are customized to organizational policies, and the initial loading of all records into the eMAR system. In addition, the clinical informaticist completes ongoing Quality Assurance reports and provides reports to nursing administration.
  • Pharmacists specializing in geriatrics complete all order entry. The same pharmacists answer the phones during business hours, providing direct access for nursing staff and clients.
  • The eMAR team convenes daily to strategize implementations and address areas of concern. The team has biweekly conference calls with a Project Manager at PointClickCare® to ensure our recommendations and concerns are heard.

PointClickCare® Preferred Partner

Phoebe Pharmacy holds preferred partner status for eMAR services with PointClickCare®. We are a Tier 1 partner, meaning Phoebe Pharmacy provides the entire package of services necessary to implement and train their eMAR product. Our pharmacy is interfaced using a pharmacy-initiated model. This means that, if your facility prefers, all medication/treatment orders are charted by the pharmacist for the highest degree of accuracy.