Designed with Nursing in Mind

Facility Customer Portal

EMAR Clinical Support Team

EMAR Clinical Support Team

Our eMAR Team utilizes a multi-faceted approach for eMAR services. A collaborative effort between IT, nursing, and pharmacy with extensive background in long-term care makes transitioning to an electronic health system seamless.

  • Phoebe’s IT Project Manager is responsible for planning eMAR software implementations, providing timelines and strategies and support for the interface. The IT Project Manager also acts as a liaison between the pharmacy and vendors.
  • The Clinical informaticist work directly with the licensed staff and is responsible for training client staff, building libraries that are customized to organizational policies, and the initial loading for all records into the eMAR system. In addition, the clinical informaticist completes ongoing Quality Assurance reports and provides reports to nursing administration.
  • Pharmacists specializing in geriatrics complete all of the order entry. The same pharmacists answer the phones during business hours, providing direct access for nursing staff and clients.
  • The eMAR team convenes daily to strategize implementations and address areas of concern. The team has biweekly conference calls with a Project Manager at PointClickCare® to make sure our recommendations and concerns are being heard.

PointClickCare® Preferred Partner

Phoebe Pharmacy has the distinction of preferred partner status for eMAR services with PointClickCare®. We are a Tier 1 partner, meaning Phoebe Pharmacy provides the entire package of services necessary to implement and train their eMAR product. Our pharmacy is interfaced using a pharmacy initiated model. This means, if your facility prefers, all medication/treatment orders are charted by the pharmacist for the highest degree of accuracy.